In light of the Noval Coronavirus pandemic, the Ministry of Public Health has set up a COVID-19 hotline so members of the public can contact health officials to report possible cases of the virus. But reports are that since the hotlines were set up, operators have been receiving prank calls making their jobs difficult This was revealed by the Health Emergency Operations Centre (HEOC) on Saturday during a programme hosted by the MoPH on the National Communications Network (NCN).
A representative of the ministry Dr Luella Sucre, said, prank calls have been making it difficult for the hotlines’ operators and the surveillance team. She added that such idle acts have made it difficult for operators to separate persons who are truly sick, from people who are just calling to see if the hotline is working or to report persons who they think are sick without providing the necessary data that is required to trace that person.
“They are not giving a name, occupation or address, so in this case, we are not able to effectively follow through and respond the way as we should for COVID-19,”
The MoPH is calling on persons to desist from such mischievous acts as COVID-19 is to be taken seriously. To date, Guyana has recorded 31 cases inclusive of 5 deaths.